DEKOGRAPHICS X FAQ
WE'RE HERE TO ANSWER YOUR QUESTIONS
Browse the topics below to find what you are looking for.
ABOUT DEKOGRAPHICS
dekoGraphics offers innovative and high-quality heat transfer solutions, along with a variety of services related to textile embellishment. Our extensive product portfolio and expertise help businesses find the perfect solution while saving time. We are proud to collaborate with renowned companies in the SPORT, FASHION & LIFESTYLE and CORPORATE WEAR industries.
Our journey began in 1994, and over the years, we have gained significant experience in delivering bespoke heat transfer embellishment solutions. Learn more about dekoGraphics.
We’ve teamed up with r-pac to offer you even more possibilities. Together, we can drive innovation, grow globally, and deliver better solutions. For you, this means: more service, more sustainability, and even more future security.
It means we’re combining our expertise in heat transfers with r-pac’s global reach and innovative technologies. You get the best of both worlds – smarter, more sustainable, and more interactive textiles.
r-pac is a global leader in packaging, labeling, and supply chain solutions. With over 35 years of experience and 30+ locations worldwide, r-pac perfectly complements our expertise.
Over the years, we’ve had the privilege of partnering with a diverse range of clients from various industries. To delve into the details, please visit our SUCCESS STORIES or our REFERENCES section.
Having to manage a textile embellishment project can be a complicated task. Especially if your project includes different types of heat transfer techniques, you are often forced to work with a couple of different suppliers at the same time. Well, what we do is to make your whole project more convenient.
Our approach is simple: Everything from One Source!
We unite the world´s best producers of heat transfers on the one hand and allow designers, product developers and merchandisers direct access to this unique ecosystem on the other. This is a truly unique approach in the market. dekoGraphics is your single point entry to more than 150 heat transfer embellishment solutions. There is no easier and faster way to evolve the art of heat transfer embellishment with only one strategic partner. Let´s find your solution.
The dekoGraphics Group is present in various countries and is well connected around the globe. Please find below our business locations:
GERMANY | HQ dekoGraphics GmbH | Opelstrasse 7 | 68789 St. Leon-Rot
ITALY | dekoGraphics S.r.l. Unipersonale | via Ortigara, 78 | 31040 Signoressa di Trevignano (TV)
CANADA | dekoGraphics Inc. | 160 Cranberry Lane | L4G5Z4 | Aurora, Ontario
HONG KONG | dekoGraphics Asia Limited | Block B, 4/F., Rooms 410, Wah Hing Ind. Bldg., 36, Tai Yau Street Sanpokong Kowloon
We’ll work with any business that wants to level up their textile embellishment. Whether you’re a renowned fashion brand, a corporate entity or a sports organization, we are here to support you. In our blog article ARE WE THE RIGHT PARTNER FOR YOUR PROJECT? LET’S FIND OUT, we explore whether we’re the right partner for your needs and how we can support your projects. Check it out to learn more about our services and see if we’re a good fit!
Our focus is on providing comprehensive solutions and expertise in the field of heat transfer logos. We´re assisting major fashion, corporate, sports brands and professional football clubs in modern textile embellishment. We exclusively serve the B2B market and handle bulk quantities with a minimum order quantity of 500 pieces. If you require only a few logos, we suggest reaching out to companies specializing in smaller orders to better meet your needs.
GETTING STARTED
We offer compatibility with a diverse range of materials, ensuring your creations appear excellent and durable. For a detailed breakdown, please refer to our comprehensive fabric compatibility guide below.
EXPLORING MATERIALS AND FABRICS COMPATIBLE WITH OUR HEAT TRANSFER LOGOS
Consider these key factors when making your choice:
- Heat Transfer Technique: Choose from various techniques like metallic, glossy, textured etc., aligning with your brand and message.
- Logo Execution and Design: Factor in size, complexity and design type for the most effective outcome.
- Intended Use: Tailor the technique to the material for durability and vibrancy.
For more guidance and insights, read our blog post:
CHOOSING THE PERFECT HEAT TRANSFER LOGO FOR YOUR PROJECT – THE KEY FACTORS
Let our experts help you pick the right heat transfer logo for your project’s success.
We are a team of heat transfer experts who can guide you through the selection process. You can reach out to us for assistance right from the start. Ordering “THE BOX” provides hands-on experience with various techniques and finishes, aiding your decision-making process.
Absolutely. Our 4-step pre-production heat transfer sampling process, detailed in the blog post “HOW CAN I SEE MY OWN LOGO BEFORE BULK PRODUCTION? NAVIGATING OUR 4-STEP SAMPLING PROCESS”, allows you to see a sample of your logo before deciding on bulk production. This ensures alignment with your creative vision before moving forward.
Yes! We understand that some projects involve non-standard materials. We offer a free in-house testing service to ensure optimal compatibility and durability.
Here’s how it works:
- Customized Testing: Send us your fabric or garment along with your requirements.
- Detailed Examination: Our technicians will rigorously test your material using our heat transfer logos, evaluating factors like adhesion, colour vibrancy and overall durability, while also ensuring protection against migration and addressing sublimation concerns to ensure the best possible results.
- Recommendations: Based on the results, we’ll provide detailed feedback and recommendations to achieve the best outcome.
- Collaborative Solution: Our team will work with you to overcome challenges and find suitable adjustments if needed.
For a customized quote, kindly fill out our GET A QUOTE form with your contact details, industry, preferred product, design specifics, timeline and upload your design/logo. To ensure a seamless process, we recommend checking out our informative blog article. It provides a detailed guide on how to fill out the form and outlines the specific information we require to provide you with a customized heat transfer quote. Read the article here:
HOW TO GET A CUSTOM HEAT TRANSFER QUOTE – A STEP-BY-STEP GUIDE
THE BOX is a collection of heat transfer samples by dekoGraphics that showcases our most popular heat transfer types and custom finishing techniques. While these samples don’t represent your specific designs, they provide insights into the potential of transforming your creative vision into a captivating heat transfer logo. Learn more about THE BOX here:
ORDERING & SHIPPING
Easy, just tell us more about your project. Send us an email at info@dekographics.com, use our contact form or give us a call +49 6227 65504-0.
Sorry, we have no price list available. For a simple reason: It depends on your requirements. Every development is truly unique. We only produce custom-manufactured heat transfers tailored to your needs. We will quote all products individually according to their size & specification. Before arranging a price, we shall ensure that we understand your needs. However, you can visit this blog article for a detailed explanation of the pricing factors that influence the prices of our custom heat transfer logos: HOW MUCH DOES A HEAT TRANSFER COST? THE KEY FACTORS INFLUENCING PRICING
We are a B2B company and only dealing with companies, retailers, associations and organizations. Sadly, we do not sell to any private buyer.
Yes — we are a B2B-only supplier specialising in large production runs. For this reason, our minimum order quantity is 500 pieces. Orders below this amount are unfortunately not possible. Learn more about why 500+ is the sweet spot for cost efficiency, production quality and customisation in this blog post.
The delivery time consists of production time + shipping time. The exact timeframe depends on the selected heat transfer technique.
For a detailed overview of our lead times, check out our guide:
How long does heat transfer production take? A guide to our timelines
If you have a specific project in mind, let’s get in touch to find the best solution for you!
We’re pleased to offer our services to customers around the world. Thanks to our worldwide distribution network we are able to provide global support as well as logistics according to our high dekoGraphics quality standards.
CREATE & CUSTOMISE
We need a vector file (e.g. .ai, .eps, .pdf) to produce your logo in perfect quality.
Need help preparing your file? Read our quick guide here.
Pantone Matching System (PMS) is the colour system most often used by the graphics and printing industries due to its clear colours. Read more about PMS on Wikipedia.
Yes, colour matching is possible. Colours can be matched to a Pantone reference number or a sample you provide. For more information on matching heat transfers to your fabric’s colours, you can read our article HOW TO MATCH HEAT TRANSFERS TO YOUR FABRIC’S COLOURS.
Absolutely. Tell us more about your project and our creative design team we`ll be on hand to create a customized heat transfer for you.
CERTIFICATIONS
Here are some of the certifications that dekoGraphics products have:
- AMFORI: Demonstrates our dedication to responsible sourcing and ethical business practices.
- DIN GEPRÜFT: Indicates that specific product lines meet stringent quality, safety and performance standards.
- SMETA (Sedex Members Ethical Trade Audit): Reflects our emphasis on fair working conditions, ethical sourcing and responsible business conduct.
- OEKO TEX STANDARD 100: Ensures that our products are free from harmful substances, meeting high safety and environmental standards.
- HIGG INDEX: Highlights our commitment to sustainability by evaluating and improving our environmental and social impacts.
- BLUESIGN: Signifies adherence to rigorous environmental, health and safety standards throughout the entire manufacturing process.
- GRS (Global Recycled Standard): Certifies our use of recycled materials, contributing to a circular economy and reduced environmental footprint.
These certifications underscore our dedication to providing products that align with your values while maintaining the highest standards of quality and sustainability.
Not all products have the same certifications. The existence of certifications depends on the specific product lines. However, our goal is to align each product with appropriate certifications that reflect our values.
If you have questions about specific product certifications, feel free to reach out to our team. We’re here to assist you in making informed decisions that align with your values.
If you’re seeking specific certifications for your project, we recommend reaching out to our heat transfer experts. They guide you through the certification options based on your requirements. By contacting our team, you can ensure that you receive the most suitable product recommendations tailored to your needs.
ADDITIONAL SERVICES
Our unique approach to your challenges means that we do not only deliver products – we offer a wide range of heat transfer embellishment services to help you level up your textile embellishment. Check out all our services.
FREE SAMPLES
No problem, get your dekoGraphics FREE* sample box today. THE BOX is showcasing our most popular heat transfer types and custom finishing techniques.
*Please note our offer is exclusively for business customers.
CAREERS AT DEKOGRAPHICS
We sure are! We are always looking for talented people. Check out our Jobs page for more information on the latest openings.
YOUR QUESTION MISSING?
Chat with dekoAI for an instant answer.
⚠️ You can access dekoAI anytime via the green icon in the bottom right corner.